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Published: 05 September 2023

World Patient Safety Day Information and Resources

World Patient Safety Day takes place on Sunday, 17th September 2023. Our theme this year is:


“Elevate the patient voice and safety through health literacy”

Almost one in three people in Ireland have difficulty accessing and understanding health-related information. But asking questions can help, such as:

  1. What do I need to know now?
  2. What do I need to do next?
  3. What can I expect? How will this help me?

To help deliver this message please use the animated clip and leaflet (written and spoken) called "Your Health, Your Voice".

Your Health, Your Voice animated clip


If you are using health services you can watch, listen and read more information under the first section Your Health, Your Voice.

Summary of all resources available

Your Health, Your Voice

When using health services, your experience can be made safer when you understand:

  • What do I need to know now?
  • What do I need to do next?
  • What can I expect and how will this help me?

Access the resources below to find out more:

Your health, your voice animated clip (YouTube)

Your health, your voice leaflet

Spoken version of the leaflet (YouTube)

Your health, your voice poster

Introduction to World Patient Safety Day videos

Bernie O'Reilly from Patients for Patient Safety Ireland and Dr. Colm Henry, HSE Chief Clinical Officer speak about World Patient Safety Day 2023 to raise awareness for health literacy.

Ashling O'Leary from Patients for Patient Safety Ireland explains what is health literacy.

Joe Ryan the HSE National Director for Operational Performance and Integration introduces World Patient Safety Day 2023.

Patient partnership stories, elevating the patient voice

The three videos below share in depth examples of how engaging with patients has transformed service delivery.

Watch Bernie O'Reilly from Patients for Patient Safety Ireland tell us more about the importance of Health Literacy.

QPS TalkTime webinar series

Each fortnight NQPSD hosts a webinar on quality and patient safety called QPS TalkTime. On the 12th September there will be a special for World Patient Safety Day.

In this session we will:

  1. Launch “Your health, your voice” resources, prepared to mark World Patient Safety Day.
  2. Share practical tips to improve health literacy in your communication with service users.
  3. Hear about an OCED report focused on patient partnership
  4. Get ideas from a number of services across Ireland for marking World Patient Safety Day

QPS TalkTime World Patient Safety Day Special

For more information on the upcoming series

Walk and Talk Improvement Podcast
Quality and Patient Safety Matters Newsletter

A bumper edition of Quality and Patient Safety Matters #AllThingsQuality will be released on the 31st October 2023.

Quality and Patient Safety Matters (QPS) is our quarterly newsletter. In each edition, we will share QPS news, your QPS stories, educational content and upcoming training, events and networking opportunities.

Read some articles about patient partnership and involvement from previous editions below:

Useful resources

What can health and social care staff do?

One of the top things you can do is to ask people ‘What would you like to know?’.

You can support patients to play a more active role in their healthcare by making sure all the information given is clear and questions are answered.

  1. Share the messages of Your Health, Your Voice widely through a leaflet (written or spoken) or the animated clip.
  2. Invite people to make a list of questions to bring with them to their appointments or ask someone to come with them.
  3. Signpost the HSE A-Z of health conditions.
  4. Ask 'What matters to you?'
  5. Encourage people to keep a My Medicines List.
  6. Invite people to get involved as a patient partner with local groups or through the Patient Forum or Patients for Patients Safety Ireland.
  7. Signpost the HSE self-management supports for people living with long-term health conditions or peer support groups set up by advocacy groups.

How can you showcase the work in your service?

Let us know about any activities you have planned for World Patient Safety Day. Tag us on Twitter/X @NationalQPS and HSE National QPS Directorate on LinkedIn so we can share your content.

Page last reviewed: 6 September 2023