This study aimed to:
- listen to colposcopy staff and record their experiences of sharing the results of cervical cancer audits with patients and their families in 2018
- hear their suggestions on how to make audit and disclosure processes better for both patients and staff in the future.
The study was carried out by independent charity Quality Matters.
Implementation report
5 key recommendations were identified in the study, which aim to improve:
- communication
- culture
- crisis management
- review processes
- trauma-informed care.
This report outlines the actions we’re taking to implement the recommendations.