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QPS Improvement

We work with individuals and teams to design and deliver programmes and resources aimed at building skills, knowledge and confidence in using improvement methods to address patient safety priorities. This enables our health service to deliver better care and outcomes for staff and patients.

What we do

Our main focus is to address the 13 common causes of harm outlined on page 16 of the HSE Patient Safety Strategy 2019-2024 (PDF, 30 pages, 0.6MB). International evidence indicates these are high impact patient safety risks, which, if tackled effectively, can result in improving safety and quality across all health settings.

Here are some examples of the work we do:


Framework for Improving Quality in our Health Service 2016

Video: Medication Safety and the Know Check Ask campaign

Quality Improvement Toolkit (2019)

Leadership Skills for Engaging Staff in QI (2020) (PDF, 2 pages, 0.9MB)

Leadership Skills for Engaging Staff in Improving Quality – A Practical Toolkit (2018) (PDF, 94 pages, 4.1MB)

A Board’s Role in Improving Quality and Safety – Guidance and Resources (2017) (PDF, 60 pages, 0.6MB)

Quality and Safety Walk-rounds (2016) (PDF, 17 pages, 1.4MB)

Quality and Safety Committees - Guidance and Resources (2016) (PDF, 40 pages, 4MB)


Maria Lordan Dunphy, Assistant National Director and Programme Lead, QPS Improvement

Róisín Egenton, Programme Manager, QPS Improvement

Dervla Hogan, Programme Manager, QPS Improvement

Alison Dwyer, Project Manager, QPS improvement

Eileen Tormey, Project Manager, QPS improvement

Jessica Cully, QPS Improvement Administrator