QPS Improvement

We provide support, tools, and resources to build QI (quality improvement) skills, knowledge and confidence. This helps our health service to deliver better care and outcomes for staff and patients.


What we do

Our main focus is to address the 13 common causes of harm outlined on page 16 of the HSE Patient Safety Strategy 2019-2024 (PDF, 30 pages, 0.6MB). International evidence indicates these are high impact patient safety risks, which, if tackled effectively, can result in improving safety and quality across all health settings.

Here are some examples of the work we do:

Resources

Video: Medication Safety and the Know Check Ask campaign

Quality Improvement Toolkit (2019)

Leadership Skills for Engaging Staff in QI (2020) (PDF, 2 pages, 0.9MB)

Leadership Skills for Engaging Staff in Improving Quality – A Practical Toolkit (2018) (PDF, 94 pages, 4.1MB)

A Board’s Role in Improving Quality and Safety – Guidance and Resources (2017) (PDF, 60 pages, 0.6MB)

Quality and Safety Walk-rounds (2016) (PDF, 17 pages, 1.4MB)

Quality and Safety Committees - Guidance and Resources (2016) (PDF, 40 pages, 4MB)

Contact

Maria Lordan Dunphy, Assistant National Director and Programme Lead, QPS Improvement and Patient Safety

Róisín Egenton, Programme Manager (Strategy), QPS Improvement and Patient Safety

Dervla Hogan, Programme Manager (Operations), QPS Improvement and Patient Safety

Kelly Gibney, QPS Improvement and Patient Safety Office Manager

Mary Lawless, QPS Improvement and Patient Safety Administrator

Ciara Kirke, National Medication Safety Programme

Gráinne Molloy, National Medication Safety Programme Administrator