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HSE National Guideline

COVID-19- Open Disclosure: Managing the Principles of Open Disclosure during the Coronavirus Pandemic and Covid-19 Restrictions

Topic: Open disclosure
Document Owner: National quality & patient safety directorate
National Group: National quality & patient safety directorate
Effective From: 15 May 2020
Open disclosure must be conducted as per the principles and provisions of the HSE Open Disclosure Policy, as far as it is reasonably practicable to do so.

The ethos of the HSE Open Disclosure policy is to ensure that the rights of all patients to be communicated with in an open honest, timely, compassionate and empathic manner are met when things go wrong, for whatever reason, during their health care journey and that this communication process is managed in a manner that is dignified and respectful.