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HSE National Policy

Trust in Care Policy


Topic: Trust in care policy for health service employers
Document Owner: Chief People Officer
National Group: National Employee Relations
Effective From: 01 May 2005
Policy for the public health service on the prevention of abuse of patients/clients by staff members and the management of allegations against staff members of patient/client abuse.

The aim of this Policy is two-fold:

(i) Preventative: to outline the importance of the proper operation of human resource policies in communicating and maintaining high standards of care amongst health service staff;

(ii) Procedural: to ensure proper procedures for reporting suspicions or complaints of abuse and for managing allegations of abuse against health service staff in accordance with natural justice.