We understand it may not be possible for some people to join us at lunch time and so we share below the recordings and slide sets for each session for access at any time. We look forward to welcoming you to QPS TalkTime and building our network of Quality and Safety Improvers.
2025
QPS TalkTime Ep.42: A conversation with the THIS.Institute
What is the webinar is about?
- Hear about the This.Institute Elements Series and how it can help you to improve your approach to QI
- Gain invaluable insights from three of the Element’s Series authors on: Collaboration Based Approaches, Positive Deviance and Co-Producing and Co-Designing
- Explore the theory in practice through practical examples and key learnings from the research
Speakers
- Graham Martin, Research Professor at THIS Institute
- Oli Williams, Sociologist and Lecturer in Co-designing Healthcare Interventions at King’s College London
- Ruth Baxter, Post-doctoral research fellow, Yorkshire Quality and Safety Research (YQSR) and Bradford Institute for Health Research BIHR and the School of Psychology at the University of Leeds
View the session flier (PDF, 788 KB, 1 Page)
QPS TalkTime Ep.41: Voices Together: Co-designing an outcomes-focused monitoring system to support continuous QI in disability day services
What is the webinar is about?
- learn about the trial of a co-designed outcome-focused monitoring system to support continuous QI in disability day services
- hear from both assessors from the HSE and those with lived experience from the monitoring trial
- share lessons learned on the impact of this work to date
Speakers
- Gerry Tully, Assistant National Director of Adult Disability Services
- Dr Deirdre Nally, National Disability Authority, Policy and Public Affairs Advisor
- Martina Lanigan, HSE National Day Services Co-Ordinator
- Jack Kenny, Assessor with lived experience
- Niamh Dunne, Project Manager, HSE Day Opportunities Service
- Teresa Gadd, Company Director, ACE Communication
View the session flier (PDF, 948 KB, 1 Page)
QPS TalkTime Ep.40: ‘Meds On Time Every Time’ - Enhancing Parkinson's Medication Safety with Practical Resources
What is the webinar is about?
- Hear about a successful patient partnership, to develop a video to support ‘Meds on Time Every Time’ in Wexford General Hospital
- Gain an insight into the Irish Medication Safety Network (IMSN) Parkinson’s Safety Alerts
- Learn about the ‘Meds on Time Every Time’ resources from Parkinson’s Ireland
Speakers
- Louisa Power, Medication Safety Specialist Pharmacist , National Quality and Patient Safety (NQPS)
- Niamh O’Hanlon, Chair of the Irish Medication Safety Network (IMSN)
- Maria Randles, Head of Pharmacy Services in Wexford General Hospital
- Allison Bone, Patient Safety Strategy Improvement Coordinator, HSE Dublin South East
- Lisa Wynne, Parkinson’s nurse with Parkinson’s Ireland
- Liam Peare, Patient Partner
View the session flier (PDF, 1.06 MB, 1 Page)
QPS TalkTime Ep.39: Academic and Clinical Innovation to improve patient safety and outcomes
What is the webinar is about?
Explore how we can improve patient safety and outcomes through academic and clinical innovation. Join us to hear:
- how healthcare research is influencing practice within our health and social care systems
- how medical education is evolving to address current and emerging quality and patient safety priorities
- how we can work collectively and future proof our system to meet changing population demographics
Speakers
- Professor Colum Dunne, Head of School of Medicine in University of Limerick
View the session flier (PDF, 1 Page, 1.24 MB)
QPS TalkTime Ep.38: Clinical Audit, Humans and AI; Smarter together
What is the webinar is about?
- hear about AI in healthcare in Ireland - Legislation, strategy, policies and guidance
- share stories of how AI is being used to support staff with clinical audit and registries
- signpost key resources on Clinical Audit Awareness week
Speakers
- Dr Orla Healy, National Clinical lead, National Quality and Patient Safety (NQPS)
- Majella Daly, Assistant National Director, National Centre for Clinical Audit (NCCA)
- Professor James Teo, Professor of Neurology at King’s College Hospital
- Mr Kevin Kelly, Head of AI and Automation in the HSE
View the session flier (PDF, 1 Page, 1.27 MB)
QPS TalkTime Ep.37: How to design a survey for QPS work
What is the webinar is about?
- learn how to use and create surveys effectively for Quality Improvement.
- hear about the common mistakes in survey design and how to avoid them
- find out what factors to consider when writing survey questions
Speakers
- Dr Anita Rowe, Senior Improvement Advisor, HSCQI
View the session flier (PDF, 1 Page, 1.34 MB)
View the slides - HSE Sharefile
QPS TalkTime Ep.36: Integrating Patient Safety. From Education to Practice
What is the webinar is about?
- learn about simulation and the challenge of adding this content to an undergraduate programme
- understand whether we are teaching students what they really need to know?
- gain an insight into translational simulation versus traditional simulation activities and the impact on patient safety.
- hear about Human Factors content and where it sits with patient safety teaching and learning
Speakers
- Professor Dara Byrne, HSE National Clinical Lead for Simulation. Professor of Simulation University of Galway
- Fiona Connaughton, Interim Nurse Lead for the National Programme for Stroke
- Paul O'Connor, Professor in the School of Medicine at the University of Galway
- Rosemary Geoghegan, Associate Professor in Medical Education at the University of Galway
View the session flier (PDF, 1 Page, 1.38 MB)
QPS TalkTime Ep.35: Quality Improvement and the National Inpatient Experience Survey
What is the webinar about?
- share an overview of the National Inpatient Experience Survey process
- highlight how the survey data has been used to improve quality and the experience of patients and service users in three acute services
- explore how patients and service users can choose to be involved in quality improvement
- signpost resources available to support you
Speakers
- Elaine Newell, Operations Manager, National Care Experience Programme (NCEP)
- Tracy O’Carroll, Deputy Director of National Care Experience Programme and HIQA
- Liz Maume, Patient Engagement and Partnership Improvement Co-ordinator HSE Dublin and South East
- Christine Fenton, Patient and service user and member of the NCEP steering group
- Kate Murphy, Quality Officer, St. Luke's General Hospital
- Sinead Brennan, Director of Quality, Clinical Governance and Patient Safety, Dublin and Southeast Region
View the session flier (PDF, 1 Page, 1.65 MB)
QPS TalkTime Ep.34: Human Factors in modern healthcare
What is the webinar about?
- learn about human factors in healthcare
- hear about national and international examples of human factors in practice
- explore the conditions that enable application of human factors in practice
- share examples and resources available to learn more
Speakers
- Dr. Francesco Venneri, Emergency surgeon and physician at the Mugello Hospital, Italy
- Liam Chadwick, Collaborator and supervisor at the Irish Centre for Applied Patient Safety and Simulation in University of Galway
- John McElhinney, Quality, Risk and Patient Safety Manager in HSE West North West
- Maureen Nolan, Patients for Patient Safety Ireland
- Veronica Hanlon, Educationalist in the National Quality and Patient Safety
View the session flier (PDF, 1 Page, 1.37 MB)
QPS TalkTime Ep.33: HSE, ISQua and Department of Health Collaborative
What is the webinar about?
- QPS opportunities and challenges during health service reform
- keeping systems under pressure safe
- sustainability and the future of safety and quality
Speakers
- Dr Ellen Joan van Vliet, ISQua President Elect (The Netherlands)
- Dr Karen Luxford, ISQua Board Member (Australia)
- Kate O’Flaherty, Director, National Patient Safety Office, Department of Health
- Rachel Kenna, Chief Nursing Officer (CNO) for Ireland
QPS TalkTime Ep.32: Our Health Service taking climate action
What is the webinar about?
Do you know the average global emissions from the healthcare sector range from 4% and 8.5%? - bmj.com
On this QPS TalkTime you will:
- hear about the impact health services have on the climate and the environment
- learn what the HSE is doing to help the environment
Speakers
- Dr Philip Crowley, HSE National Director for strategy and Research Team
- Roisin Breen, Programme Manager for Strategy and Research (Climate Action)
View the webinar flier (PDF, 1 Page, 1.39 MB)
QPS TalkTime Ep.31: Introducing the QPS Competency Navigator
What is the webinar about?
Do you want to develop your Quality and Patient Safety Knowledge and Skills in 2025? If so, join us to:
- learn about the new QPS Competency Navigator which will help you identify your personal development needs
- hear about learning opportunities, programmes, resources and new additions to the 2025 QPS Prospectus
- find out how the Navigator was developed, where you can find it and how you can use it
- engage with the panel to ask your questions
Speakers
- Dr Orla Healy, National Clinical Director for the National Quality and Patient Safety
- Dr Louise Hendrick, Clinical Lead for the National Quality and Patient Safety, QPS Intelligence and Education
- Dr Aoife DeBrún, Associate Professor at University College Dublin
- Tibbs Pereria, Member of Patients for Patient Safety Ireland
- Veronica Hanlon, Educationalist in the National Quality and Patient Safety
- Una Healy, QPS manager at St. James Hospital Dublin
View the webinar flier (PDF, 1 Page, 1.4 MB)
QPS TalkTime Ep.30: The path to Diagnostic excellence with Dr Hardeep Singh
What is the session is about?
- explore the area of diagnostic excellence
- hear how you can improve your diagnostic accuracy
- learn more about Dr Singh and his research
If you are interested in this topic you can listen in advance to the Walk and Talk Improvement Podcast with Dr Hardeep Singh (Acast.com).
Speakers
- Dr Hardeep Singh, Professor of Medicine at the Center for Innovations in Quality, Effectiveness and Safety (IQuESt) in the Michael E. DeBakey VA Medical Center and Baylor College of Medicine in Houston, Texas
2024
QPS TalkTime Ep.29: What is new for Venous ThromboEmbolism Quality and Patient Safety for 2025?
What is the session about?
- hear from Melanie Cleary Sheehan who’s daughter Eve tragically died due to pulmonary embolism
- learn how to embrace novel solutions for VTE care at a regional level and reduce VTE risk
- explore advanced care for severe pulmonary embolism with global leader Prof John Moriarty
- share inspiring stories that have led to quality improvement through the years
Speakers
- Melanie Cleary Sheehan, Patient Advocate
- Dr John Moriarty, Specialist in cardiovascular and interventional radiology
- Prof Fionnuala Ní Áinle, National Clinical Lead for the Venous Thromboembolism Patient Safety Programme
- Ann Marie O’Neill, CEO, Thrombosis Ireland
- Nóirín Bannon, Programme Manager, HSE Dublin and South East
Watch the webinar - YouTube.com
QPS TalkTime Ep.28: A guide to the Postgraduate Certificate in Quality Improvement Leadership in Healthcare
What is the session about?
- hear from students of the Postgraduate certificate in Quality Improvement Leadership in Healthcare
- explore the Quality and Patient Safety learnings from program participants
Speakers
- Dr Dervla Hogan, Senior Operations Manager in the National Quality and Patient Safety
- Dr Fionnola Kelly, Head of Data Analytics and Research in NOCA
- Marina Cronin, Head of Quality and Development in NOCA
- Marie Smith, Candidate Advanced Nurse Practitioner, Tallaght University Hospital, Dublin
- Sheeja Varghese, Interim Assistant Director of Nursing, Peri-Operative Directorate, Tallaght University Hospital
- Neasa De Búrca, Clinical Specialist Physiotherapist, University Hospital Galway
- Shane Biggins, Senior Physiotherapist, University Hospital Galway
Watch the webinar - YouTube.com
QPS TalkTime Ep.27: Introducing a Whole System Approach to Integrated Care - Enablers and Learnings
What is the session about?
- learn how clinical design enables Integrated Care
- highlight lessons learned from introducing integrated care across settings
- share insights on ways of working that enable integrated care such as inter-disciplinary, cross sectoral collaboration, case management
- demonstrate how Integrated Care services can flex to deliver a person-centred service
- hear from service users about the impact integrated ways of working have had on their lives
- share the lived experience of staff working in Integrated Care services and their quality improvement approaches to enhance integrated care
Speakers
- Dr Siobhán Ní Bhriain, HSE National Clinical Director for Integrated Care
- Dr Emer Ahern, HSE National Clinical Advisor and Group Lead for Older Persons
- Dr David Hanlon, HSE National Clinical Advisor and Group Lead Primary Care
- Dr Sarah M O’Brien, HSE National Clinical Advisor and Group Lead for Chronic Disease
- Patrice Reilly, Service Improvement Lead, NCAGL Office, Older Persons
- Majella Cunningham, Operational Lead, Carlow Kilkenny Integrated Care for Older Persons
- Cathriona Normoyle, Advanced Nurse Practitioner, Carlow Kilkenny Integrated Care for Older Persons
Watch the webinar - YouTube.com
QPS TalkTime IADNAM conference Special
What is the session about?
- get a sense of the debate and learning taking place at the conference
- hear about using your personal agency for equity and inclusive leadership
- gain an insight on creating racial ethnic and culturally safe care environments
- connect with the speakers and co-hosts in conversation
Speakers
- Prof Laura Serrant, CBE PhD, Leadership Development and Inclusive Practice Specialist
- Fiona Hanrahan, Director of Midwifery and Nursing, Rotunda Hospital, Dublin and Honorary Vice President Irish Association of Directors of Nursing and Midwifery (IADNAM)
Watch the webinar - YouTube.com
QPS TalkTime World Patient Safety Day Special
What is the session about?
- explore the key themes from the National Patient Safety Office Conference ‘Thing Global, Act Local’
- learn about available resources for World Patient Safety Day 2024 “Listen, diagnose, understand: working together for patient safety’
- get an introduction to diagnostic excellence
- hear how services are marking World Patient Safety Day
Speakers
- Joe Ryan - National Director HSE Public Involvement, Culture and Risk Management
- Kate O'Flaherty - Director of the National Patient Safety Office, Department of Health
- Bernie O'Reilly - Member of Patients for Patient Safety Ireland
- Anne Marie O'Neill - CEO, Thrombosis Ireland
Watch the webinar - YouTube.com
QPS TalkTime Ep.26: Clinical Audit to Action, Transforming Data into QI
What is the session is about?
- hear from colleagues within the HSE NCCA, NOCA, NPEC and RCPI about the 2024 staff clinical audit survey
- explore the effectiveness of national and local clinical audits within local healthcare settings, focusing on quality improvement implementation, enablers and challenges
- discuss the findings which will help identify areas for improvement in clinical audit processes
- explore how to use the findings to inform an action plan to make improvements in the HSE to support and build a culture for QI and close the clinical audit cycle
Speakers
- Dr Colm Henry, Chief Clinical Officer, HSE
- Professor Conor O'Keane, Clinical Lead for Quality Improvement at NOCA
- Dr Angela Byrne, Paediatric Radiologist, National Specialty Quality Improvement Programmes, RCPI
- Karen Reynolds, National Centre for Clinical Audit
- Edel Manning, Project Manager in the National Perinatal Epidemiology Centre (NPEC)
Watch the webinar - YouTube.com
QPS TalkTime Ep.25: Building a Just Culture
What is the session is about?
- hear what a just culture is and the factors that influence it
- get an update on the patient safety act
- gain an insight into the resources that can guide staff to promote a just culture
- learn about just culture during a crisis
Speakers
- Professor Noirin Russell, Clinical Director Irish cervical screening programme
- Lorraine Schwanberg, Assistant National Director Incident Management, NQPS
Watch the webinar - YouTube.com
QPS TalkTime Ep.24: Everyone needs a medicines list for safety, How do we achieve this?
What is the session is about?
- learn how keeping a medicines list and the 'Know Check Ask' campaign can improve patient safety
- gain an insight into the introduction of this initiative for vulnerable patients on an adult mental health ward in the Phoenix Care Centre
- hear about the translation of the medicines list in over 40 languages
- launch of the new Medication Safety video which is a step by step guide on how to complete your list and other resources
Speakers
- Ciara Kirke, Clinical Lead for Medication Safety
- Louisa Power, Medication Safety Specialist Pharmacist
- Helen Danaher, Chief Pharmacist in the Phoenix Pharmacy Department
Watch the webinar - YouTube.com
QPS TalkTime Ep.23: A spotlight on sepsis in infants and children
What is the session is about?
- an overview of Paediatric sepsis for clinicians, carers and parents
- a parents’ guide to the ED - when to go and what to expect?
- how to reduce the risk of sepsis?
- an overview of the resources for clinicians, carers and parents
Speakers
- Dr Turlough Bolger, Consultant in Paediatric Emergency Medicine at National Children's Hospital
- Dr Cilian Ó Maoldomhnaigh, Paediatric Infectious Diseases Consultant
- Dr Martina Healy, Consultant in Intensive Care Medicine
- Nuala Clarke, Group Sepsis Lead ADON for Children’s Health Ireland (CHI)
Watch the webinar - YouTube.com
QPS TalkTime Ep.22: The Person-Centred Lean Six Sigma Model
What is the session is about?
- explore how to move away from a checklist and tools based approach to improvement
- gain insight into how research has reconciled the differences between Lean Six Sigma methodologies and person-centred approaches to care
- learn how to develop meaningful metrics that move away from a narrow range of volume-based metrics, which are not necessarily facilitators of person-centredness.
Speakers
- Dr Seán Paul Teeling, Lecturer and practitioner in process improvement at UCD Health Systems
Watch the webinar - YouTube.com
QPS TalkTime Ep.21: Quality Improvement in Practice Lead NCHD Programme
What is the session is about?
- get an overview of Lead NCHD programme and why it matters to frontline healthcare professionals
- insights from current National Lead NCHD Fellows
- overview of current Lead NCHD QI Projects
Speakers
- Dr Seán Casey, National Lead NCHD 2023-2024
- Dr Daniel Creegan, National Lead NCHD 2023-2024
- Lead NCHD’s from around the country
Watch the webinar - YouTube.com
QPS TalkTime ISQua special
What is the session is about?
- explore strategic and practical approaches to measuring patient safety from an international perspective.
- hear lessons in patient and staff engagement for quality and patient safety.
- examine learning from patient safety collaboratives and in particular with a lens on community settings as we move towards integrated care.
- share tools to improve the sustainability of patient safety projects.
Speakers
- Dr Anuradha Pichumani, Member of the Executive Board of Asian Society for Quality in Healthcare (ASQua)
- Dr Ulfat Shaikh, Medical Director of Healthcare Quality at the University of California Davis Health
- Louise McGirr, Assistant Secretary over the resources Division in the Department of Health
Watch the webinar - YouTube.com
QPS TalkTime Ep.20: Creating networks for Patient safety
What is the session is about?
- hear how to support integrated care pathways through network weaving
- learn what a Network Weaver is and how to get started
- discover how to create safe spaces for psychological safety and effective collaboration
- understand the ripple effects of small, but consistent network habits
Speakers
- Hilda Campbell MBE, CEO COPE Scotland
- Dr Maureen Flynn, Director of Nursing & QPS Lead ONMSD
- Joriam Ramos, Q Community Convener
Watch the webinar - YouTube.com
QPS TalkTime Ep.19: Patient Safety Together - A piece of the puzzle
What is the session is about?
- learn more about the work of Patient Safety Together and showcase available resources
- explain how learning is identified, developed, approved and shared through Patient Safety Together
- share the impact on patient safety through reporting incidents, sharing learning and engaging with Patient Safety Together
Speakers
- Lorraine Schwanberg, Assistant National Director Incident Management, NQPS
- Catherine Hogan, Patient Safety Together Lead
- Tiberius Pereira, Member of Patients for Patient Safety Ireland
- Dr Darren McLoughlin, Consultant in Emergency Medicine and Chair of the National Patient Safety Alert committee
- Alan O’Gorman, Director of Nursing at Croom Orthopaedic Hospital
Watch the webinar - YouTube.com
QPS TalkTime Ep.18: Civility Saves lives
What is the session is about?
- hear about the evidence of why behaviour matters.
- gain an insight into how we can influence performance though behaviour.
- learn about what we can do if someone behaves in ways that undermines a culture of safety, excellence or learning.
- have the opportunity to engage with the panel members.
Speakers
- Dr Chris Turner, Consultant in Emergency Medicine, UHCW NHS Trust
- Prof Eva Doherty, Director of Human Factors in Patient Safety, RCSI
2023
QPS TalkTime Ep.17: “Together, to improve health and care” Join the Q Community!
What is the session is about?
- learn about the membership organisation called the “Q Community” and how its network is growing in Ireland and the UK to improve health and care.
- join the conversation with Q members on the how the Q Community can benefit you.
- learn about Q's recent insight project: understanding, measuring and improving the engagement of staff in major change.
- discover how to apply to become a Q Community member which is free for individuals
Speakers
- Stacey Lally, Associate Director of the Q Community
- Clifford Mitchell, Senior Improvement Advisor HSCQI
- Miriam McCarthy, Health Sciences Academy Manager, University of Limerick & UL Hospitals Group
QPS TalkTime Ep.16 - "Using QI to improve Stroke care"
What is the session is about?
- hear about the power of clinical audit and integration of Quality Improvement.
- learn about the importance of swallow screening in stroke care and the application of evidence in practice.
- lain an insight into Quality improvement in practice to improve stroke care.
- take away tips and tricks in implementing QI.
Speakers
- Fiona Connaughton, Interim Nurse Lead for the National Programme for Stroke
- Joan McCormack, Cardiovascular Programme Audit Manager, National Office of Clinical Audit
- Margaret Carney, Clinical Nurse Specialist, Stroke care and Early Supported Discharge
- Julie Keane, HSCP Lead, National Clinical Programme for Stroke
QPS TalkTime Ep.15: Hospice Friendly Hospitals - "QI approaches to improve End of Life Care"
What is the session is about?
- introduction to the Hospice Friendly Hospitals Programme and their Quality Improvement Awards with examples of previous awardees
- hear about the award winning QI project “Together in Sympathy” book in Mercy University Hospital Cork
- explore QI in end-of-life care.
Speakers
- Alice Anderson, Programme Manager for Hospice Friendly Hospitals, IHF
- Lucy Andrews , Development Officer – Hospice Friendly Hospitals, Irish Hospice Foundation
- Edel O’Neill, End of Life Care, Mercy University Hospital Cork
QPS TalkTime Ep.14: Engaging staff in quality and patient safety
What is the session is about?
Learn about liberating structures and how to engage staff for quality and patient safety work.
Speakers
- Keith McCandless, Co-developer of Liberating Structures
- Prof Rob Cunney, Consultant Microbiologist and QI/Clinical Audit Lead at Children’s Health Ireland
- Matthew Mezey, Q-Community manager and Systems convener extraordinaire
QPS TalkTime NPSO Special
What is the session is about?
- learn about the new National Open Disclosure Framework being launched
- hear about the theme of this year’s National Patient Safety Conference; 'Nurturing a Positive Culture of Patient Safety - Listening, Learning, Responding’
- see some of the conference poster submissions
Speakers
- Maurice O'Donnell, Head of Patient Safety Legislation and Advocacy in the National Patient Safety Office
- Kate O’Flaherty, Director, National Patient Safety Office, Department of Health
- Rachel Kenna, Chief Nursing Officer (CNO) for Ireland
- Katie Verling, Patient advocate and Member of Patients for Patient Safety Ireland
- Bernie O’Reilly, Member Patients for Patient Safety Ireland
- Lorraine Schwanberg, Assistant National Director Incident Management, NQPS
- Angela Tysall, HSE Lead for Open Disclosure, Incident Management Team, NQPS
QPS TalkTime IADNAM Special with Dr Helen Bevan
Helen Bevan shares how to:
- focus on how we mobilise people around the potential for a radically different future so that we are better prepared for that future.
- gain some fresh perspectives on creating and sustaining change
- give us ideas on how we build capacity for change
Speakers
- Dr Helen Bevan, Professor of Practice in Health and Care Improvement at Warwick Business School, University of Warwick and a Strategic Advisor to the NHS Horizons team
- Dr Orla Healy, National Clinical Director, National QPS
- Fiona Hanrahan, Honorary Deputy President IADNAM, Director of Midwifery and Nursing The Rotunda Hospital, Honorary Clinical Associate Professor (RCSI)
QPS TalkTime Ep.13: Venous Thromboembolism - "Using QI to reduce harm and promote recovery"
What is the session is about?
- understand the impact and epidemiology of VTE.
- how to risk assess and optimally prevent hospital-acquired VTE.
- hear the importance of raising awareness of the signs and symptoms of VTE.
Speakers
- Ann Marie O’Neill - CEO, Thrombosis Ireland
- Fionnuala Ní Áinle - National Clinical Lead for the Venous Thromboembolism Patient Safety Programme
- Dr. Bibi Bassa - Emergency Medicine Registrar
- Carol Walsh - Advanced Nurse Practitioner
QPS TalkTime Ep.12: World Patient Safety Day Special
What is the session is about?
Learn about World Patient Safety Day 2023.
Speakers
- Kate O’Flaherty, Director, National Patient Safety Office, Department of Health
- Helen Ryan, Health Literacy Lead, Adult Literacy for Life Programme Office
- Norma Deasy, Communications Manager, National Screening Service
- Paula Cussen-Murphy, Director of Quality, Risk and Patient Safety, UL Hospitals Group
- Beth Farren, Patient Safety Strategy Manager QPS ULHG
- Clara Meehan, Health and Social Care Lead with the Transition team in the Mental Health Services in Roscommon
- Cathal Kilcline, Service user representative with the Transition team within the Mental Health Services in Roscommon
- Martina Porter, Quality and Patient Safety Manager at Letterkenny University Hospital
QPS TalkTime Ep.11: Psychologically safe leadership
What is the session is about?
- hear about what makes a psychologically safe leader
- learn how to frame questions in ways that support safety and improvement.
- take away a simple but helpful tool for teams to use to open up a conversation about team behaviours and norms.
Speakers
- Anna Burhouse, Director of Quality Development at Northumbria Healthcare NHS Foundation Trust
QPS TalkTime Ep.10: Safeguarding Older Persons
What is the session is about?
- hear vignettes of older persons' experiences of abuse in Ireland.
- gain an insight into what older persons abuse is and how to recognise the signs. Learn what you can do if you have concerns.
- have the opportunity to engage with the panel members to explore your questions.
Speakers
- Tim Hanly, General Manager, National Safeguarding Office
- Joanne Haffey, Senior Operations Manager, National Quality and Patient Safety
- Bernie McNally, Chair of the National Independent Review Panel (NIRP)
- Geraldine Jolley, Regional Co-Ordinator Sage Advocacy Midland Area
QPS TalkTime Ep.9: The Power of Storytelling in Quality and Patient Safety
What is the session is about?
- the tools and resources available to support you to capture and use patient and staff stories in your service.
- the impact and benefits of patient and staff stories in practice and for your service.
- join the conversation with patient partners and people supporting patients and staff to share their stories.
Speakers
- Loretta Jenkins, General Manager in Incident Management, National Quality and Patient Safety
- Dr. Gemma Moore, Qualitative Research and Evaluation, National Quality and Patient Safety
- Ger Kilkelly, Quality and Patient Safety Advisor
- Jacqui Browne, Member of the Safety and Quality Committee of HSE Board
QPS TalkTime Ep.8: Patient Safety together at University Hospital Tipperary
What is the session is about?
- hear examples and key learnings from implementing quality improvement in Tipperary University Hospital including:
- Pink Safety Magnet
- Critical Care Skills - simulation training
- Medication Safety during a Paediatric Emergency
- Elimination of Hospital Acquired Clostridioides difficile
- hear about the impact on patient safety of multidisciplinary teamwork, psychological safety and an emphasis on culture.
- how quality initiatives and a learning culture have improved practice and patient experience.
Speakers
Staff from the University Hospital Tipperary
QPS TalkTime Ep.7: Patient Partnership
What is the session is about?
- hear about the experiences of being a patient partner
- gain an insight into involving a patient partner in practice through the National ePrescibing project
- explore the enablers and barriers to patient partnership
- learn about the steps you can take to involve patient partners in your work
Speakers
- Mila Whelan, Partnering with Patients, Operational Performance & Integration
- Nicola Williams, Partnering with People who Use Health Services Programme
- Patrick James Power, Member of the HSE National Patient Representative Panel
- Brid Ryan, Clinical Lead ePharmacy
QPS TalkTime Ep.6: Safer Surgeries...Steps to reduce risk of harm
What is the session is about?
- learn about the revision and new stages within the HSE Policy for Safe Surgery (2022).
- hear about the new E-Learning programme: 'The 5 Stages of Safe Surgery'
- the pilot adapting templates for the new 'briefing' and 'debriefing' stages of the policy; Looking to Implementation Science to guide its introduction to IEHG operating departments
- a poster coming to a theatre near you soon… Providing an algorithm for the management of Unexpected Intraoperative Life Threatening Haemorrhage (NCEC NCG No29)
- have an opportunity to connect, ask questions and learn about experiences from our specialist guests.
Speakers
- Dr Joan Power, Consultant Haematologist
- Anne Jones, Nurse Lead for Quality and Patient Safety Improvement, Ireland East Hospital Group
- Aileen O'Brien, Assistant Director of Nursing, National Clinical Programme for Anaesthesia
QPS TalkTime Ep.5: Narrative Based Medicine in your Practice
What is the session is about?
- exploring what narrative medicine is?
- hear examples of how stories in healthcare improve care and patient safety
- learning how you can use this approach in your work?
Speakers
- Dr Muiris Houston
QPS TalkTime Live from the International Collaborative Workshop on ‘Implementation of the HSE’s Patient Safety Strategy 2019-2024'
What is the session is about?
- gain an insight into the International Collaborative Workshop on ‘Implementation of the HSE’s Patient Safety Strategy’
- discuss the Irish healthcare system as a learning health system: macro, meso, and micro considerations
- explore lessons learned in applying initiatives for Quality and Safety in Latin America
Speakers
- Dr Orla Healy, National Clinical Director, NQPS
- Rachel Kenna, Chief Nursing Officer, Department of Health
- Professor Jeffrey Braithwaite, ISQua President
- Dr Ezequiel Garcia Elorrio, ISQua President Elect
QPS TalkTime Ep.4: How do you work in a system while improving it?
What is the session is about?
- explore the context of QI in the community
- reflect upon the unique challenges of QI in the community and how we might address them
- hear experiences and resources for improving quality in the community
Speakers
- Dr John Brennan, General Practitioner, ISQua fellow & board Member
- Dawn Tyner, Paediatric Physiotherapist
- Elaine Harrington, Senior Physiotherapist
- Dr Ahmeda Ali, General Practitioner
- Fiona McMorrow, Senior Occupational Therapist
QPS TalkTime Ep.3: Expand your QPS Knowledge -Explore the Prospectus of QPS Education and Learning Programmes 2023
What is the session is about?
- explore an overview of the 2023 prospectus and how to use it
- identify potential learning opportunities available depending on your learning needs
Speakers
- Various guests
View the Prospectus of Quality & Patient Safety Education and Learning Programmes
(Slides are unavailable)
QPS TalkTime Ep.2: Building a Learning Health System, Tom Foley
What is the session is about?
- hear about Learning Health Systems and why might you want one
- why does complexity matter
- what building blocks will you need to for a learning health system
Speakers
- Tom Foley
QPS TalkTime Ep.1: How do we provide safe care in today's context, Dr. Suzette Woodward
What is the session is about?
- learning about psychological safety, safety II, risk resilience
- explore the impact of behaviours like incivility and bullying on safety and potential solutions
- understanding how we can learn better when things go wrong Improving communication in times of critical stress
Speakers
- Dr. Suzette Woodward
2022
Translating theory into action - Lessons from the Situation Awareness For Everyone (SAFE) Programme, Bantry General Hospital Video
Date
Tuesday 1 February 2022
Speakers
- Dr Peter Lachman
- Dr John Fitzsimons
- Sinead O'Neill
- guests
View the Bantry General Hospital video
Our Healthcare Service includes everyone: Reflections from Patients For Patient Safety Ireland
Date
Tuesday 15 February 2022
Speakers
- Bernie O'Reilly
- Mairie Cregan, PFPSI
- Dr John Fitzsimons
Partnering with Patients
Date
Tuesday 1 March 2022
Speakers
- Anne Lawlor
- Mila Whelan
- Nicola Williams
- HSE National Patient and Service Users Forum
Introducing practical methods to resolve complex challenges in healthcare
Date
Tuesday 22 March 2022
Speakers
- Dr Rob Cunney
- Joriam Ramos
The healthcare/aviation conversation - 15 years on
Date
Tuesday 5 April 2022
Speakers
- Ciaran Carthy, Pilot and Founder of Training, Consultancy and Auditing Services Ltd
Learning from Excellence and Appreciative Enquiry
Date
Tuesday 26 April 2022
Speakers
- Adrian Plunkett
- Birmingham Childrens Hospital, NHS Trust UK
- LfE Community Members in Ireland
This much I know: Innovation and Quality Improvement Synergies
Date
Tuesday 10 May 2022
Speakers
- Caitriona Heffernan, National HSE Innovation Lead for the Spark Innovation Programme and Innovation Programme Lead at Cork University Maternity Hospital
Person-centred Medicines Review in General Practice: iSIMPATHY Project.
Date
Tuesday 24 May 2022
Speakers
- Ciara Kirke, National Quality and Patient Safety
- Clare Kinahan, HSE Senior Clinical Pharmacist and iSIMPATHY Project Clinical Pharmacist
- Dr Majella Grealish, GP, Bayview Family Practice, Ballyshannon, Co Donegal
Translating quality improvement into practice - step by step
Date
Tuesday 21 June 2022
Speakers
- Dr Mary Browne, and Margaret Codd, National Quality and Patient Safety
- Patricia White, Naas General Hospital
- Zara Dagg and Mary Moroney, Our Lady’s Hospice/Harold’s Cross Hospice
Patient Safety learning, sharing and improving platform
Date
Tuesday 28 June 2022
Speakers
- Dr Colm Henry, Chief Clinical Officer,
- Lorraine Schwanberg, Assistant National Director and
- Catherine Hogan, Project Lead, QPS Incident management, NQPS
- Flavien Plouzennec, User Researcher with the HSE Digital Team,
- Dr Marie Ward, Health Systems Research and Learning Facilitator, Quality and Safety Improvement Directorate, St James’s Hospital and Tiberius Pereira, Co-founder and former Chair of Patients for Patient Safety Ireland.
Patient Safety learning, sharing and improving demo
Creating Psychological Safety to Care for the Carers
Date
Tuesday 13 September 2022
Speakers
- Dr Veronica O'Doherty
Restorative Just Culture
Date
Tuesday 27 September 2022
Speakers
- Prof Joe Rafferty
- Amanda Oates
Special QPS TalkTime live from IADNAM Conference: Effective Communication When Time is Tight and The Stakes Are High; Supporting Quality and Patient Safety
Date
Thursday 6 October 2022
Live from National Patient Safety Office Conference, Dublin Castle
Date
Tuesday 11 October 2022
How do we get better at improving care? In conversation with Prof Mary Dixon-Woods
Date
Tuesday 25 October 2022
Slides and recording are unavailable due to copyright restrictions
The National Incident Management System & Electronic Point of Entry
Date
Tuesday 8 November 2022
QI Stories from the postgraduate certificate in Quality Improvement Leadership in Healthcare
Date
Tuesday 22 November 2022
Health and Social Care Quality Improvement Hub (HSCQI) & Northern Ireland 2022-2024
Date
Tuesday 13 December 2022
2021
What are the lessons from COVID - 19 for the future of improvement: learnings from our five country Q network?
Date
Tuesday 23 February 2021
Speakers
- Dr Phlip Crowley
- Matthew Hill
Co-Producing Improvement - Moving from theory to practice
Date
Tuesday 9 March 2021
Speakers
- Dr John Fitzsimons
- Dr John Brennan
- Anne Cody
Making Data Count
Date
Tuesday 23 March 2021
Speakers
- Dr Jennifer Martin
- Samantha Riley
Communication Skills in a Virtual World
Date
Tuesday 20 April 2021
Speakers
- Prof Peter Gillen
- Wini Ryan
"Nothing like a crisis to get things done” - Storytelling and Experiences of Quality
Date
Tuesday 4 May 2021
Speaker
- Zuneera Khurshid
Safe maternal and new born care - World Patient Safety Day
Date: 17 September 2021
Speakers
- Dr Peter McKenna
- Dr Carmel Moore
- Kilian McGrane
- Roisin Egenton
- Angela Dunne
A conversation with Dr Shah: Whole System Approach
Date
Tuesday 21 September 2021
Speaker
- Dr Amar Shah
Clinical Decision Support and Quality Improvement - the Challenge of Comorbidities
Date
Tuesday 12 October 2021
Speakers
- Dr Kieran Walsh
- Dr Conor Malone
- Dr David Hanlon
- Brendan Leen
Watch the Webinar - Clinical Decision Support
QI and Large Scale Change – Reflections of the Deteriorating Patient Improvement Programme
Date
Tuesday 2 November 2021
Speakers
- Avilene Casey
- Serena Brophy
- Dr Cyril Rooney
- Liz Casey
- Derek Cribbin
- Yvonne Young
Person-centred improvement in theory and practice
Date
Tuesday 16 November 2021
Speakers
- Avilene Casey
- Serena Brophy
Human Factors in Healthcare : Launching a new guide designed to inspire and support healthcare staff along their human factors journey
Date
Tuesday 30 November 2021
Speakers
- Dr Paul O’Connor
- Dr Angela O’Dea, Royal College of Surgeons and members of National QPS
2020
By all, with all, for all: A strategic approach to improving quality 2020-2024.
Date
Tuesday 14 January 2020
Speaker
Dr. P. Crowley, National Director QI Team
Leadership skills for engaging staff in QI
Date
Tuesday 28 January 2020
Speaker
- Juanita Guidera, Staff Engagement Lead, National QI Team
All Ireland Schwartz and QI Conference, Dublin Castle, Speakers panel
Date
18 February 2020
QIToolkit - Practical tips on use of toolkit and demo
Date
Tuesday 28 January 2020
Speakers
- Members of National QI Team
Quality Improvement during a worldwide pandemic – What have we learned?
Date
Tuesday 22 September 2020
Speakers
- Dr Philip Crowley
- Dr John Fitzsimons, National QI Team
VTE - tackling an increasing problem during COVID-19
Date
Tuesday 6 October 2020
Speakers
- Fionnuala Ní Áinle
- Aine O'Neill, Mater, Rotunda Hospital and Thrombosis Ireland
HSE Partnerships for Quality of Care in Africa – Maintaining essential services and improving quality during the pandemic
Date
Tuesday 20 October 2020
Speaker
- Dr David Weakliam, Global Health Programme Director, National QI Team
Maintaining the Principles of Open Disclosure during the Coronavirus Pandemic
Date
Tuesday 3 November 2020
Speaker
- Angela Tysall, Open Disclosure Lead, National QI Team
"STOP and WATCH": An early warning tool for Recognising Deterioration
Date
Tuesday 17 November 2020
Speakers
- S. O’Reilly, Quality and Practice Nurse, Cheeverstown,
- A. Mooney, Senior Clinical Psychologist
- A. Hopkins, Fellows for Innovation and Change
Guidance regarding Cardiopulmonary Resuscitation and DNAR Decision-Making during the COVID-19 Pandemic: What is the guidance, why is it needed, what does it mean for practice?
Date
Tuesday 1 December 2020
Speakers
- Prof S. O’Keeffe (Consultant Geriatrician),
- Dr B. O’Shea (GP and Principal in Practice)
- C. Gleeson National Programme Manager- Assisted Decision Making/ National Specialist in Accessibility (National Office for Human Rights and Equality Policy, National QI Team
2019
Collective Leadership
Date
Tuesday 8 January 2019
Speaker
- Aoife De Brun, UCD Health Systems Team
Creating work environments conductive to continuous improvement
Date
Tuesday 22 January 2019
Speaker
- Dr. A. Kilgallen, CE, Western HSC Trust, NI
Incident Management Framework: Exploring new approaches to Incident Review
Date
Tuesday 5 February 2019
Speakers
- Loretta Jenkins
- Siobhan Young
- Annette Logan
- Onagh O’Grady
Incident Management Framework: After Action Review
Date
Tuesday19 February 2019
Speakers
- Siobhan Young
- Una Healy
- Áine Clyne
Frailty
Date
Tuesday 5 March 2019
Speakers
- Alison Enright
- Ciara O’Reilly
- Siobhan Julian
Living with Frailty: take a walk in my shoes
Frailty Session 2
Date
Tuesday 19 March 2019
Speakers
- Alison Enright
- Noleen Burke
- Yvonne O Riordan
- Danielle Reddy
Person Centredness
Date
Tuesday 2 April 2019
Speakers
- Margaret Codd
- Lorna Peelo-Kilroe
- Anita Whyte
- Anne Claffey
Falls
Date
Tuesday 30 April 2019
Speaker
- Liz O’Sullivan
- Mary Jordan
Assisted Decision Making
Date
Tuesday 14 May 2019
Speakers
- Caoimhe Gleeson
- Jacqueline Grogan
- Marie Tighe
The NRH approach to Quality Improvement
Date
Tuesday 28 May 2019
Speaker
Dr Valarie Twomey, NHR
Patient and Family Engagement
Date
Tuesday 11 June 2019
Speakers
- Catherine Donohoe
- Rachel Bracken
- Fiona McGrath
- Seamus Moran
Know Check Ask
Date
Tuesday 2 July 2019
Speakers
- Muriel Pate
- Ciara Kirke
- Una Gethins
- Mary O'Malley
Slides unavailable
World Patient Safety Day
Date
Tuesday 17 September 2019
Speaker
- Dr Philip Crowley
Slides unavailable
An improvement story from National Ambulance Service
Date
Tuesday 1 October 2019
Speaker
- Eamonn Byrne
Thinking-Up
Date
Tuesday 4 October 2019
Speaker
- Heather Shearer
National QI Team Improvement methods toolkit
Date
Tuesday 1 October 2019
Speakers
- Siobhan Reynolds
- Roisin Breen
Webinar unavailable
Human Factors
Date
Tuesday 12 November 2019
Speaker
- Dr Marie Ward
QI Journey, UHL
Date
Tuesday 26 November 2019
Speakers
- Dr Naro Imcha
- Dr Louise Reid
- Dr Deirdre Mullins
Co-Lead collective leadership
Date
Tuesday 10 December 2019
Speaker
- S. MacDonald
Deteriorating patient
Date
Tuesday11 December 2019
Speakers
- C. Hancock,
- T. Brophy
- A. Casey
Slides unavailable
2018
Open Disclosure
Date
Tuesday 6 February 2018
Speakers
- Angela Tysall, Lead for Open Disclosure, QID Division
- Mary Deasy
Microsystems
Date
Tuesday 6 March 2018
Speaker
- Lisa Toland, Microsystems Facilitator, QID Division
QI Coaching Conversations
Date
Tuesday 20 March 2018
Speaker
- Elaine Fallon, National Quality Improvement Advisor
Lean and Person-centred healthcare
Date
Tuesday 10 April 2018
Speaker
- Dr Seán Paul Teeling, Assistant Professor in Health Systems/Mater Lean Academy
Daily Operational and Safety Huddles
Date
Tuesday 17 April 2018
Speaker
- Prof Mark Delargy
- Frances Campbell
- Bernadette Lee
- Siobhan Reynolds
Sustainability and Spread of Quality Improvement
Date
Tuesday 1 May 2018
Speaker
- Dr John Fitzsimons, Quality Improvement Division
Healthcare Audit for understanding and improving
Date
Tuesday 15 June 2018
Speaker
- Cora McCaughan, Quality and Assurance and Verification Division
The Relationship Economy – The natural successor to the Knowledge Economy
Date
Tuesday 20 June 2018
Speaker
- Dr. Mark Roberts, Clinical Director HSC Safety Forum
Measurement for Improvement
Date
Tuesday 3 July 2018
Speaker
- L. P. Provost, Associates in Process Improvement, USA
A short introduction to Staff Engagement for Improving Quality
Date
Tuesday 18 September 2018
Speakers
- Panel Staff Engagement Forum Members
From Fantasy to Reality - Creating a Culture of Continuous Improvement at North York General Hospital Adopted
Date
Tuesday 4 October 2018
Speaker
- Jennifer Quaglietta
Leadership for Quality - Quality & Safety Walk Rounds
Date
Tuesday 16 October 2018
Speakers
- Dr John Fitzsimons
- Siobhan Reynolds, QID
Building a model line for frailty
Date
Tuesday 6 November 2018
Speaker
- F. Keogan, Service Improvement Lead Ireland, East Hospital Group
Play Decide
Date
Tuesday 27 November 2018
Speakers
- Steve MacDonald UCD
- Karen Egan, Patient Safety Representative
A Guide to HSE QA + I Tool
Date
Tuesday 11 December 2018
Speaker
- Declan O'Keefe, Acute Operations HSE
2016/2017
The Framework for Improving Quality
Date
Wednesday 14 December 2016
Speaker
- Dr. Philip Crowley, National Director QID
Webinar unavailable
The Science of Patient Safety
Date
Wednesday 22 February 2017
Speaker
- Dr John Fitzsimons
Slides are unavailable
Webinar unavailable
Practical Techniques and Tools for Quality Improvers
Date
Tuesday 7 March 2017
Speaker
- Dr Gail Nielsen
Staff Engagement- creating space for Improvement Conversations
Date
Tuesday 21 March 2017
Speakers
- Juanita Guidera
- Libby Kinneen
Complex Adaptive Systems as a useful model for organisational change
Date
Tuesday 18 April 2017
Speaker
- Dr David Smyth
Measurement for Improvement
Date
Tuesday 9 May 2017
Speakers
- QID Measurement Team
A QI Story – Improving the utilisation of an echo service
Date
Tuesday 30 May 2017
Speaker
- Paul Rafferty
Partnering with patients - Accelerating Quality and Safety Improvement
Date
Tuesday 20 June 2017
Speaker
- Eleanor Rivoire
The Patient experience as a catalyst for change
Date
Tuesday 26 September 2017
Speaker
- Margaret Murphy
TEAMS: The fundamental Building block to Improvement
Date
Tuesday 10 October 2017
Speaker
- Dr David Vaughan
What is Person Centred Practice?
Date
Tuesday 24 October 2017
Speaker
- Prof Brendan Mc Cormack
Revisiting the Framework for Improving Quality
Date
Tuesday 7 November 2017
Speaker
- Dr. Philip Crowley
Categorising Pressure Ulcers/Staging of Pressure Ulcers
Date
Thursday 16 November 2017
Speakers
- Pat McCluskey
- Gillian O’Brien
Leadership for Quality
Date
Tuesday 21 November 2017
Speaker
- Dr Peter Lachman
Liberating Structures: Practical Tools to energise, inspire and deliver front line solutions
Date
Tuesday 5 December 2017
Speakers
- Dr Rob Cunney
- Juanita Guidera
Run Chart - A tool for Quality Improvement
Date
19 December 2017
Speaker
- Dr Michael Carton