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QI Programmes and Resources

Introduction to Quality Improvement

This Introduction to Quality Improvement will introduce you to the core concepts of quality improvement in healthcare and will help you think about how you can play an active role in improving quality in line with the Framework for Improving Quality.

Who, What and How?

Who is it for?

Anyone working in health and social care services including service user and patient representatives who are interested in learning about quality improvement.

How long will it take?

This is an e-learning programme that can be taken at a time and place that suits you. Typically it will take approximately 30 minutes to complete but because it is an e-learning programme you can stop and start the programme whenever you like and you will be able to pick up where you left off.

How do I access it?

Simply log onto the HSE’s online learning portal at www.hseland.ie. If you are already registered, login and search for ‘Introduction to Quality Improvement.’ If you are new to HSeLanD, select ‘create an account’ and follow the registration instructions.

What will I learn?

During this programme you will learn about:

  1. What Quality Improvement means in line with healthcare standards.
  2. How staff and anyone who uses our health services can get involved in improvement work.
  3. How improvement can be supported by the application of the Framework for Improving Quality.
  4. How a staff member and patient got involved in quality improvement and how you too can play an active role in improving your service.
  5. Where to look for support to continue your QI learning journey.
Is the programme accredited?

The programme has received category 1 approval from the Nursing & Midwifery Board of Ireland and learners will be awarded 1 CEU upon completion. It has also been awarded 1 CPD point by the Royal College of Physicians of Ireland.

For further information please contact: QPS.Education@hse.ie


Level 1: Foundation in Quality Improvement

This Level 1 Foundation in Quality Improvement will help you to develop an understanding and of the fundamentals of quality improvement in healthcare and will guide you in identifying the knowledge and skills you need to further your learning.

Who, What and How?

Who is it for?

Anyone working in health and social care services including service user and patient representatives who are interested in learning about quality improvement.

How long will it take?

This is an e-learning programme that can be taken at a time and place that suits you. Typically it will take approximately 3 hours to complete but because it is an e-learning programme you can stop and start the programme whenever you like and you will be able to pick up where you left off.

How do I access it?

Simply log onto the HSE’s online learning portal at www.hseland.ie. If you are already registered, login and search for ‘Foundation in Quality Improvement.’ If you are new to HSeLanD, select ‘create an account’ and follow the registration instructions.

What will I learn?

During this programme you will learn about:

  1. What Quality Improvement is and how it can be applied to healthcare.
  2. The importance of everyone taking responsibility to lead and engage others in improvement.
  3. How we partner with people who use services.
  4. What staff engagement is and how our actions can impact others.
  5. The variety of tools used to improve quality.
  6. How important data and measurement are in improvement work.
  7. How structures, processes, oversight and accountability are key to improvement.
Is the programme accredited?

The programme has received category 1 approval from the Nurse & Midwifery Board of Ireland and 3 CPD points by the Royal College of Physicians of Ireland.

For further information please contact:

Email: QPS.Education@hse.ie


Level 3: Quality Improvement Leadership Programme

Formerly the Diploma in Leadership and Quality in Healthcare, the new RCPI Post Graduate Certificate in Quality Improvement Leadership is a one year programme is funded for HSE employees by the National Quality and Patient Safety Directorate (NQPSD). The programme is accredited at level 9 with the National Quality Framework for the attainment of a minimum of 30 ECTS credits.

Who, What and How?

What is the aim of this programme?

This is a team- and project-based learning programme, designed to provide learners with leading edge knowledge and skills in aspects of quality improvement, implementation science, patient safety and enhanced leadership capacity. The programme is a key implementation support for the HSE Patient Safety Strategy 2019-2024 in facilitating healthcare teams to identify and address the common causes of harm.

The programme is designed to enable your team to become champions of change in healthcare. The expert faculty will share their cutting edge knowledge and skills in all aspects of quality improvement, implementation science, patient safety and enhanced leadership capacity.

Who is it for?

This programme is fully funded by the National Quality and Patient Safety Directorate, therefore it is free for all teams (3-4 people) working in the HSE who are accepted onto the course.

Teams should be multidisciplinary and have appropriate expertise related to the quality improvement project area. For example, a medication safety team should include at least two disciplines, e.g. a doctor, pharmacist and midwife.

How long will it take?

This programme is delivered using blended learning, a flexible way of completing the course that combines online educational materials and opportunities for interaction online with traditional place-based classroom methods.

The programme is delivered over 10 months and will include approximately 7 full-day in-person sessions, 5 full-day virtual classroom sessions and a series of virtual team calls. All in-person sessions will be held in RCPI, No. 6 Kildare Street, Dublin.

Is the programme accredited?

The programme is accredited at level 9 with the National Quality Framework for the attainment of a minimum of 30 ECTS credits.

For further information please see the RCPI Website

For further information contact: Lyndsey Campbell


Testimonials

Feedback from Quality Improvement Foundational Programmes

“The Team exercises prompted discussion and different explored perspectives and thoughts.”

“The slides flowed well and the presenters were knowledgeable.”

“Discussions with and examples from other participants was beneficial. We were given opportunities to reflect on our own “Human factors” in dealing with situations in our workplace – a reminder of what we can do individually to mitigate risk

“Engagement and discussion with group – thought provoking.”

“An Invaluable experience to share.”

“Interactive element particularly in the form of smaller breakout groups stimulated great discussion.”

“The programme was well delivered, with enough interactive elements to keep my attention.”

“Really liked some of the videos, very interesting, practical and easy to understand.”

“The module was very interesting. It would be great to have some templates of charts or other matrix that can be downloaded and used to record progress.”