QPS Incident Management
We develop and implement effective, person-centred incident management (IM) and open disclosure (OD) frameworks, policies, processes and procedures.
What we do
We support staff to practice safely, including identifying and reporting safety incidents and managing and improving patient safety in a positive learning culture.
We also inform the wider system on key areas of focus from analysis and facilitate the sharing of learning.
Here are some examples of our work:
Incident management
- Incident management
- Just Culture
- Human factors
- Patient Safety Together: learning, sharing and improving
National Incident Management System (NIMS)
- Incident reporting and forms
- Electronic Point of Occurrence Incident Reporting (ePOE)
- Data Quality Framework
- User experience, system improvements, engagement, access and control
Open disclosure
- Open disclosure
- Restorative practice
- Implementation of open disclosure related legislation in the HSE
Resources
NIMS Access Control Policy (PDF, 16 pages, 1MB)
Incident Management Framework and Guidance (PDF, 164 pages, 1.3MB)
Open disclosure policy (PDF, 47 pages, 0.8MB)
Just Culture guide (PDF, 1 page, 0.4MB)
Human factors guide (PDF, 102 pages, 4.2MB)
Patient Safety Together: learning, sharing and improving
QPS Talktime - slides and recordings from previous events
Assistant National Director
Lorraine Schwanberg