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Quality Improvement Toolkit

This toolkit contains a number of tools which should make carrying out a project easier. The project map shares the four phases of the project starting out with a ‘light bulb’ moment right through to the sustainability plan. This is where you are embedding the improvements you have achieved.

There are some tools that you will find helpful for all projects and some tools may be more applicable to your project than others. Your line manager, local QI enthusiast or project sponsor may be able to help you when deciding which tools are relevant for your project.

We would like to thank the team in the National Rehabilitation Hospital who helped to co-design and test these resources.

Good luck!

Please select titles below to access each section of the Toolkit:

  • QI Toolkit: An Introduction
  • QI Tool 1. Project on a page (pdf) (word
  • QI Tool 2. Stakeholder map (pdf) (word)
  • QI Tool 3. Aim statement and driver diagram (pdf) (word)
  • QI Tool 4. Project charter (pdf) (word)
  • QI Tool 5. Communications plan and actions (pdf) (word)
  • QI Tool 6. Effective team meetings (pdf) (word)
  • QI Tool 7. Process mapping (pdf) (word)
  • QI Tool 8. Cause and effect fishbone diagram (pdf) (word)
  • QI Tool 9. 5 Whys – finding the root cause (pdf) (word)
  • QI Tool 10. Measurement plan (pdf) (word)
  • QI Tool 11. Run chart (pdf) (word)
  • QI Tool 12. Plan, do, study, act (PDSA) cycle template (pdf) (word)
  • QI Tool 13. Progress story board template (pdf) (word)
  • QI Tool 14. Coaching template (pdf) (word)
  • QI Tool 15. After action review (AAR) (pdf) (word)
  • QI Tool 16. Project checklist (pdf) (word)
  • QI Tool 0. Capturing Patient and Staff Perspectives (pdf) (word)
  • QI Self-evaluation Guide (pdf)
  • QI Self-evaluation Workbook (word)