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Resources: help to promote the "Know Check Ask" campaign

We would be delighted if you could help promote the Know Check Ask campaign locally. We hope you find the resources below helpful.

Maximise the impact of this campaign

Find suggestions to help maximising the impact of this campaign.


  • display posters throughout your service and show videos on screens in public areas
  • promote the campaign on your website, with a prompt for people to bring a list of their medicines if attending your service
  • include the link to¬†where people can print a My medicines list to bring with them on National Medication Safety Programme

Social Media:

  • share the campaign and/or videos on any social media channels your service uses

If you are working in a hospital setting, these additional suggestions may be useful:

Out-patient departments, pre-admission clinics and elective admissions:

  • enclose the My medicines list with appointment letters
  • make copies available at reception areas
  • display posters and show videos on screens in waiting areas

Emergency Departments:

  • ensure medicines lists are available at reception and/or in waiting areas

Consider including medicines lists with discharge information, with advice for people to complete it at home so they have an up-to-date list for any forthcoming appointments.

There is a parallel Know Check Ask campaign for healthcare staff (poster F). The message for staff is to:

  • Know - your medication
  • Check - you have the right patient, medicine, route, dose and time
  • Ask - your patient if they understand

This could be used as part of a staff education or awareness session.