Patient Safety (Notifiable Incidents and Open Disclosure) Act 2023
- Patient Safety (Notifiable Incidents and Open Disclosure) Act 2023 (video)
- Recording open disclosure on NIMS and reporting notifiable incidents to the relevant regulator (PDF, 860 KB, 13 pages)
- Department of Health guidance on the Patient Safety Act (PDF, 528 KB, 37 pages)
- Flyer highlighting PSA commencement (PDF, 350 KB, 1 page)
- PSA e-learning poster (PDF, 780 KB, 1 page)
Open disclosure meeting and documentation
- Assist Communication Model poster (PDF, 500 KB, 1 page)
- Sample language to assist in open disclosure discussions (Word, 124 KB, 6 pages)
- Booklet of documentation templates (September 2024) (Word, 320 KB, 19 pages)
- Guide for the production of written communication for patients, service users and relevant person following open disclosure meetings (September 2024) (Word, 311 KB, 16 pages)
- Management of apology in open disclosure (January 2021) (PDF, 440 KB, 3 pages)
Additional resources to support the open disclosure process
- Disclosing a patient safety incident involving another team or organisation (December 2020) (Word, 107 KB, 1 page)
- Management of open disclosure by telephone and virtual meeting (September 2024) (Word, 109 KB, 2 pages)
- Patient experience questionnaire (December 2020) (Word, 109 KB, 1 page)
Supporting organisations with compliance and clinical governance
- HSE Open Disclosure Policy (PDF, 834 KB, 47 pages) (we are currently consulting on our revised draft Open Disclosure Policy. Review the draft policy and participate in the consultation).
- Open Disclosure Implementation Toolkit (September 2023) (Excel, 30 KB)
- Open disclosure e-learning poster (PDF, 1.1 MB, 1 page)
Staff wellbeing following an incident
- Resources to support staff following patient safety incidents
- “ASSIST ME” - A model of staff support following patient safety incidents in healthcare (January 2021) (PDF, 600 KB, 11 pages)
- Assist Me staff support poster June 2021 (PDF, 270 KB, 1 page)
Designated person role
- The role of the designated person (PDF, 216 KB, 8 pages)
- Designated person checklist (Word, 87 KB, 3 pages)
- E-learning programme focusing on the role of the designated person in open disclosure and incident management - HSeLanD
Sharing learning and shared resources
- Open disclosure share the learning template (March 2021) (Word, 118 KB, 2 pages)
- Open disclosure easy read policy, intellectual disability (St Michael’s House) (PDF, 660 KB, 15 pages)
Guides for organisations to meet clinical audit criteria in order to use PSA's clinical audit protections
- Clinical Audit - a practical guide (PDF, 5 MB, 64 pages)
- National Centre for Clinical Audit, Nomenclature - a glossary of terms for clinical audit (PDF, 840 KB, 12 pages)
- Clinical Audit toolkit
- Clinical Audit training programmes detailed in the Prospectus of Quality and Patient Safety Education and Learning Programmes (PDF, 5 MB, 114 pages)